Customer Experience

Mapping the customer's journey; Design interventions for each touchpoint; Ensuring a sublime and memorable experience for our clients' customers 

IBM’s new Client Experience Centre (CEC) was the nucleus of IBM’s technology and innovation and was regularly visited by CXOs of big businesses from all over the globe. Our strategy: Celebrate India at IBM. 

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SOBHA LIMITED

20 years of precision engineering techniques and construction technology, constantly honed, constantly evolving. The challenge: distilling the essence and creating a jargon-free, easy to understand experience for the visitor. 

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PRIMUS BY MANTRI

Getting into the minds of our senior citizens and understanding them without falling into the trap of stereotypes was the challenge. We used a fun visual combination of cartoons and actual photographs to create our visual assets.

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DISCOVERY VILLAGE

Discovery Village; a corporate retreat for outbound and training gatherings was a low-key player in a field with heavy competition. We had to create a visual and communication strategy that would help them stand out distinctly. 

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Understanding a disease and creating communication tools that resonate and connect with the relevant target audience.

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Every time we go to a pub or a restaurant, we think, "Hmmm. This place could do so much more, be so much more". So, when we got the opportunity to craft the experience for Bangalore's very own Irish themed pub, we knew the time had come to back our expressions of self-proclaimed creativity. Read on to know more and don't forget to 'Go Blimey!'.

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ARD DEVELOPERS

Helping a brand establish a presence in a new market by strategically strengthening its offerings and enabling it to break through the clutter with a fresh and unique visual strategy. 

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Bangalore is known as the Pub city for good reason. The number of pubs the city has is staggering. So when we were asked to
create the customer experience for a new pub in town, we knew we had to take it up a couple of notches. 

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A Russian themed pub in Koramangala, Bangalore. What follows will blow your mind...maybe not, but read on anyway. 

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