
April 16, 2018 - Comments Off on Customer Support Executive
Customer Support Executive
- Full Time
- Bangalore
By now, you have spent some time honing your talent.
You are able to grasp nuances of a brand and are thinking ‘strategy’. You are able to write well and communicate the ideas in your head. You are ready to make the shift.
Experience: 1-3 years
Required Skills: Very good English: writing and communicating. Composing and sending high-quality, error-free emails. Must know typing. Must understand briefs.
Tools: MS Word, MS Excel, Google docs, Dropbox, Intercom, Zoho
We want someone who:
- Is good at understanding briefs
- Has worked in the eco-system
- Basic knowledge of design, writing, digital marketing, social media
- Is highly responsive, someone who replies to mails and messages sent by clients, vendors, team members immediately
- Someone who has a knowledge of materials, vendors, site visitations
- Can handle our chat handles for customers
- Familiar with modern customer engagement tools such as Intercom, Freshdesk, Zoho
You won’t like it here if:
- You are not focussed. We want you to learn & grow fast
- You are not a master of your software. You will not be able to deliver
- You can handle only one brief at a time. Unfortunately, time is of the essence and multi-tasking is the need of the hour
- If you do not want to learn
- If you don’t enjoy your work
- If you don’t want to get your hands dirty. From dealing with vendors and clients to site visits, we do everything ourselve
- If you are in it for the wrong reasons. We come to work early and try to leave early. Party/sleep/chill, your time, your choice.
Good to have:
- Aspire to be a strategic thinker and solve problems for brands
- Aspire to write/design
- Desire to grow and learn
- A love for chai, shorts & flip-flops, cause that’s how we roll
If interested, please send your work to careers@rezonant.net
To apply for this job email your details to careers@rezonant.net
Published by: Rezonant
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